FREQUENTLY ASKED QUESTIONS
Shipping Information
All Tin Soldier items ship within 3 business days of the order being placed.
Return Policy
Due to the nature of Tin Soldier products, we do not accept returns and all orders are final.
Custom Orders
Tin Soldier Leather does not accept custom orders at this time.
Quality
Due to the fact that all Tin Soldier products are handmade and each hide is slightly different from the next, not every item will be truly identical. We personally find this to be one of the best features of our products; you truly own a one of a kind item that with proper care can be used and passed down for generations.
Leather
Most of the leathers used are premium, oil tanned hides which have a unique quality. That quality is revealed when you bend or stretch the leather. The leather tends to disperse giving it an aged look. The color can be restored with friction and heat provided by gently rubbing the leather.
International Orders
For all international orders, please contact us directly and we can work out the shipping cost, time estimate and purchase details.
Out of Stock
Demand causes some items to become unavailable and since all products are handmande, we only sell what we have in stock. Please continue to check back and follow us on social media for product updates.